Doesn’t work in Firefox

  • Resolved rlcchan

    (@rlcchan)


    6 years, 7 months ago

    Hello,

    I’ve tested this plugin with Chrome and Edge and it seems to load just fine. However, it doesn’t load with Firefox.

    In the console, this error appears:
    TypeError: _.contains is not a function

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

  • Hi rlcchan,
    I have checked your site with Firefox browser but i can’t found your case. Please review if you have activated Jetpack plugin and loged in with Administrator account. In this case, your site will give javascript errors. And this error occurse with Jetpack plugin, not Grid Plus plugin.
    Please review and let me know.
    Thanks!

    Thread Starter rlcchan

    (@rlcchan)

    Hello Love My Family,

    Thank you for the quick reply. I currently have Jetpack version 6.0 running.

    Do you know if it’s a specific Jetpack setting that is causing the problem? It seems strange that Firefox is the only browser affected.

    Hi again @rlcchan,
    We are tried to check in my localhost when activated both Jetpack and Grid Plus plugin but no problems occurse. I need to know your Jetpack setting or if don’t really need it, please deactivate it to check.
    Thanks

    Thread Starter rlcchan

    (@rlcchan)

    Hi Love My Family,

    It looks like my team is now looking for alternatives instead. But thank you for taking the time to help with this problem.

    You’re welcome!
    I’ll close this topic, any issue please create new topic.
    Thank you very much

    Yes! this plugin has some conflicts with jetpack when browsing on firefox…

Viewing 6 replies - 1 through 6 (of 6 total)
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