Doesn’t work on Multisite

  • Resolved meiraleo

    (@meiraleo)


    6 years, 6 months ago

    I couldn’t find any documentation on if this plugin works with Multi-sites. I got it to work well on the first site, but the second subsite won’t allow me to publish a feed. Actually I can hit publish but then nothing shows up under Feeds. Do you have any solution for this?

    Thank you.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter meiraleo

    (@meiraleo)

    It also doesn’t work if I sign in with a different account for the second subsite.

    Hi,

    Thanks for posting on the forum.

    Please be informed that the Instagram Feed WD plugins works on multi sties. If the Feed is not displayed after adding the shortcode, please contact our support team using the following email address > support@web-dorado.com

    Also, try to sigh with different account using Incognito, since the plugin is authorized to work with already signed account.

    Thank you and have a nice day!

    Thread Starter meiraleo

    (@meiraleo)

    On the second site it will not create a short code. It allows me to go through the process but when I click publish it does NOT show anything in the feed list so there isn’t a shortcode to use. That is the problem. Even when I log out of one instagram account and into another it still doesn’t work. I can still contact your support email if needed. thanks.

    Hi @meiraleo,

    Yes, please contact our support team mentioning this forum thread URL.

    The email address is > support@web-dorado.com

    Thank you and have a nice day!

Viewing 4 replies - 1 through 4 (of 4 total)
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