Doesn’t work on Pantheon site

  • Resolved aburnham

    (@aburnham)


    1 year, 6 months ago

    The block doesn’t appear as an option in the Live environment on my Pantheon site. It works when installed in my local environment and in the Dev environment when installed via SFTP mode, but when the plugin code is pushed to the Live environment and activated, the block doesn’t appear as an option in the block list. Unfortunately, I’m not getting any errors so I can’t see what the problem is.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Kevin Batdorf

    (@kbat82)

    Interesting. Have you had issues with other blocks? What if you type and search “code” in the block section? Does it show there and show as installed? And what if you press it?

    View post on imgur.com

    Thread Starter aburnham

    (@aburnham)

    No, when I type code, it doesn’t appear in the available block section and it doesn’t appear in the available to install section (Pantheon doesn’t allow plugin installation in the live environment). You can see the plugin is installed and activated though.

    View post on imgur.com
    View post on imgur.com
    View post on imgur.com
    Plugin Author Kevin Batdorf

    (@kbat82)

    Do you have the same experience with other blocks? Do you think Pantheon just isn’t going to allow it? Have you contacted their support? I can try reaching out if you haven’t, but since you’re a customer you might get further than I will.

    Thread Starter aburnham

    (@aburnham)

    No, I installed another plugin when I couldn’t get yours to work and that block works. I can’t imagine why it would work in Dev but not the Live environment unless the plugin attempts to write to an unwritable folder.

    Plugin Author Kevin Batdorf

    (@kbat82)

    The server part of the plugin only is about 100 lines long and only adds a few REST endpoints for persisting some preferences.

    https://github.com/KevinBatdorf/code-block-pro/tree/main/php

    I’ll send them an email and see if they have any insights.

Viewing 5 replies - 1 through 5 (of 5 total)
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