Doesn’t Work Properly (Not Detecting Links)

Hi @rickr12

The site URL you have shared is a demo site with MyListing theme, so that URL does not exist in our logs as theme author does not use BLC.

Can you share in your next reply your real site URL so that we could check logs on our side in the first place?

Kind Regards,
Kris

Sorry for the delayed reply, can you tell me how to send you the website url? I don’t want to publicly post the website.

Hi @rickr12,

Please email us at: [email protected]
Subject: ATTN: WPMU DEV support – wp.org

Please send:
– Link to your site:
– Link back to this thread for reference (https://www.ads-software.com/support/topic/doesnt-work-properly-72/)

So we could take a closer look, please.

Best Regards
Laura

Thanks, I have sent that over to you.

Hi @rickr12

Thanks, we received it. I checked logs on our end and I think (also after reading your initial post again) that you are actually not using the “Cloud (new)” engine of the Broken Link Checker.

Instead, you are using the older version of the plugin or current one but the “Local (old)” engine, right?

If yes, then the issue here will be a bit different and I’m nearly sure that it is related to the way that theme stores the data.

I would assume that the “website” field is probably a custom field. If yes, then in “Look for Links in” setting you would need to enable “Custom fields” checkbox and then put correct names of the field there – as it is used in the DB. That’s in general but there also is a possibility that the theme is storing that data in some sort of a custom table or custom format – and that may possibly complicate things.

Unfortunately, it’s a premium theme and I don’t have any access to it to test it and to check how it stores that data. If you do have DB access (e.g. via phpMyAdmin) and are familiar with how to use it, you should be able to check it and a simple way to do this is like this:

– create some additional temporary listing
– and put some very specific, unique URL in the field
– then do search on the full DB in phpMyAdmin for that URL
– this should bring result(s) where you can see where exactly the URL is stored and also if it’s stored in a plain text, as HTML or if it’s a json/serialized array (that would be if you see somewhat “cryptic” data with a lot of numbers and brackets in it)

If it’s json/serialized data or data in some custom format, plugin will not be able to check it I’m afraid. But if it’s a plain text/HTML and it is a custom field, then adding that field name in the setting that I mentioned earlier should work.

An alternative is to use the “Cloud (new)” engine as it works in a different way. It’s more like a robot that simply crawls the site (similar way to what Google crawlers do) so it doesn’t really “care” how the link is added to site, as long as it’s there.

Best regards,
Adam

Hi Adam, sorry for the delay in my responses.

So I was able to field that stores the website URL’s and it’s “wp_postmeta”.

However, when inputting that into the custom fields (without the quotes) it does not turn up any results.

As for the cloud search (just did a cloud search today) and it fails to search for the website URL’s on the listing.

Hi @rickr12,

Hope this message finds you well and thanks for the update.

Would you let us know using this template which listing Website is broken? So we can take a closer look, please?

Please email us at: [email protected]
Subject: ATTN: WPMU DEV support – wp.org

Please send:
– Link to the listing with a broken Website link:
– Link back to this thread for reference (https://www.ads-software.com/support/topic/doesnt-work-properly-72/)

Kind regards,
Laura

Hi @rickr12,

Since we haven’t received any updates from you recently, I’ll go ahead and mark this thread as resolved. If you have any more questions or need additional assistance, please don’t hesitate to reach out to us!

Kind Regards,
Nebu John