Doesn’t work with WooFunnels

Built for Woocomerce, but does not work well with Woofunnels.

I have the Labels PRO version – top subscription. I am using it with AustPost Business account, Woofunnels & Elementor Pro (the last two are fully integrated).

The signature on delivery, extra cover and seperate extra services features are not working for me on Woofunnels > checkout > your cart.

I have an issue where sometimes the signature on delivery options appears and disappears – or it doesn’t show at all. The few times it doesn’t disappear and stays on the page, if I choose the option, the cart cannot process the extra shipping cost and the page freezes. Extra cover is not showing at all. Also shipping is not being calculated in upsell page (I fixed that by building that cost into the upsell product price and only offering it in Australia).

It also keeps disconnecting from Austpost, it will work fine and then I start having a ‘No Shipping Options’ message showing in checkout page. In Austpost debug mode, it would say I was not authorised by Aust Post. I found that if I re-entered and verified my merchant code, re-enter my License Key, log-out in and out of my site -it would start working again. This has happened 3 times and I am concerned it will continue to happen once I share it with customers and that I will loose sales due to shipping not working.

I have also found the support from WPRuby seem to be non-existent so far. I have put in multiple support tickets and gotten no response. There’s no where to leave your email on the create ticket page. I’m still in the first 14 days, but I don’t think I can get a refund because the Terms of Uses states they take no responsibility with 3rd party plug-ins; I guess that includes WooFunnels. Wish I’d read that properly.

• This topic was modified 2 years, 5 months ago by louroles.
• This topic was modified 2 years, 5 months ago by louroles.
• This topic was modified 2 years, 5 months ago by louroles.

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