Doesn’t work with WPML String Translation

Hi @prammer

I hope you are doing well.

I have also set up a fresh and updated environment, and I can translate BetterDocs strings using WPML.

Here is the screencast: https://d.pr/v/8unRvT

So, can you please check and share your screen recording with us?

Thank you

Hi @zebaafiashama

You need to translate the domain strings admin_texts_betterdocs_settings. They are responsible for those lines that are rewritten in the Betterdocs plugin Settings, and not taken from the Po/Mo translation file.

Thank you

Hi @prammer

Yes you are right. I am so sorry for that.

I have informed the dev team about the problem. Give us some time so we can resolve the problem. I’ll give you an update on that once the dev team resolves the problem.

Thank you

Hi @zebaafiashama

Ok. I will wait for an update to fix the problem. If possible, please let me know when the problem is resolved and I need to update your solution.

Thank you

Hi @prammer

I hope you are doing well.

I am writing to update you regarding the bug that was found on the BetterDocs Admin site string translation doesn’t work with WPML. Our development team has been working on fixing the issue, and I am pleased to inform you that the problem has been resolved in the dev version of the plugin.

Here is the dev version: https://d.pr/f/1q2Mya

However, please note that the version we are sharing with you is a development version, which may not be stable and could potentially have other issues. We recommend that you test this version thoroughly before using it on your live website.

Therefore, if you are willing to wait for the released version, we advise you to do so to ensure the best possible user experience on your website.

Once you have installed and tested the development version of the plugin, please let us know if you encounter any further issues. Our team will be happy to assist you in any way we can.

Thank you for your understanding and patience as we worked to resolve this issue. Please do not hesitate to contact us if you have any further questions or concerns.

Best regards,

Hi @zebaafiashama

Glad to hear that. I’ll wait for the final version to make sure everything is in order.

Thank you for informing me.

Thank you.

@zebaafiashama also found a bug

When you relink a document post, its link turns into https://website.com/docs?knowledge_base=URL when you duplicate it into another WPML language.

Hello @prammer

Thank you for sharing the details.

I have informed our dev team regarding that. Please give us some time to investigate the issue. I will update you soon.

Thank You

Hello @prammer

I have tried to reproduce the issue but couldn’t do it. Can you please confirm that you are using the dev version now?

After, please share some screenshots or screen recordings so that I can try to reproduce them on my end and share the issue with the dev team.

Thank You

Hello again @prammer

We have not heard from you since our last conversation. Could you please let us know if you are still having this issue? So that we could try to solve your issue.

We are waiting for your response.

Thank You

Hello again @prammer

I hope you are doing well.

About your issue, We still haven’t heard back from you. So, I am assuming your issue has been resolved. I am resolving this topic.

Have a nice day!

Hi?@zebaafiashama

I have tried to reproduce the issue but couldn’t do it. Can you please confirm that you are using the dev version now?

After, please share some screenshots or screen recordings so that I can try to reproduce them on my end and share the issue with the dev team.

WordPress 6.4.2 / BetterDocs 3.2.0 / WPML 4.6.

I go to single Doc and select a piece of text to create a link, select it.

As you can see in the screenshot, my documentation is in the /brain subdirectory ( site.com/brain ) and has the correct link for now.

But if I duplicate it in another language, taking into account the fact that there is already an article in another language, to which the link should be automatically picked up, then it has the following form.

As you can see, for some reason it adds the suffix ?knowledge_base instead of docs , as in the screenshot above.

Also noticed that the link on the first language version, which I’m building from scratch rather than duplicating from the built one, also gets confused about adding the suffix.

If something is not clear, I am ready to describe it again in detail.

Hi prammer,

Thanks for sharing the details with us. I have checked this by duplicating the doc in another language and found that it is showing sitename.com/docs in the prefix. I didn’t see any suffix there. Please check this screencast of the duplicated doc: https://d.pr/v/v9eQCM

Will you please provide the screencast of the overall scenario so that we can check and assist you?

Thank you.