doesn’t working on my website

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  • Plugin Support jmatiasmastro

    (@jmatiasmastro)

    @gobikannan710

    Hello mate,

    We’ve confirmed that this issue is affecting personal accounts.

    If you have a business accounts connected to a page you can switch to the Business Account method.

    While we have already submitted the requirements to Facebook for review, we would like to know if you can provide us with your Instagram username.

    This would allow us to add you as a test user to the application, which would serve as a temporary solution for the new Facebook permissions requirements until it is definitively approved.

    Thank you for your cooperation.

    Best regards, QuadLayers Support Team.

    I have a business account and it’s not working either. username: bridgman_library

    Plugin Support jmatiasmastro

    (@jmatiasmastro)

    @klionbpl Hello mate,

    We wanted to let you know that we’ve added your Instagram account as a test user for the application. To confirm this, please visit the following link: https://www.instagram.com/accounts/manage_access/ and ensure that the request has been approved. Once confirmed, you can easily add your Instagram account to the plugin by clicking on the “Add Personal Account” button without any issues.

    Thank you for your cooperation!

    Best regards, QuadLayers Support Team.

Viewing 3 replies - 1 through 3 (of 3 total)
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