Doesn’t Work

  • This plugin used to work. Now, once setup is complete, the Amazon Pay link just sits grayed out on our site. Everything shows connected via Amazon with proper keys, but it just doesn’t work. Only message that comes up says:

    please enable the “Use Login with Amazon App” feature

    That language isn’t anywhere to be found in this plugin. Closest thing is “Enable Amazon Pay” checkbox, and that’s enabled. So…if there’s a solution, the plugin sure doesn’t make it easy to find. Thus, cannot use it currently.

    • This topic was modified 2 years, 10 months ago by 9ghealthfoods.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Christian

    (@christian1983)

    Hey @9ghealthfoods ,

    Hope you are doing well!

    please enable the “Use Login with Amazon App” feature

    This message is from the legacy version 1 of Amazon. We are going to need to check your staging site, please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.
    Please include a link to this forum thread, so that we can keep track of what’s already been done.
    We will be able to help you further there.

    Best,
    Christian

    Plugin Support Christian

    (@christian1983)

    Hey @9ghealthfoods

    You can also try with this steps:

    1- Rollback to V1.13.1 (you can use the plugin WP Rollback)
    2- go to Amazon settings and click on “Use Login with Amazon App”
    3- Delete the old keys
    – Seller ID
    – MWS Access Key
    – MWS Secret Key
    4- Save
    5- Click on “CONFIGURE/REGISTER NOW” and do the onboarding. After finishing Save the settings.
    a- if the automatic way didn’t work follow the manual way on this guide: https://docs.google.com/document/d/1ubrx9pKgPRzkROjZFZNC3dAnX4cHZlmj_x3N6REDYDA/edit?usp=sharing
    6- Update to V2 again, and the warning should disappear.`

Viewing 2 replies - 1 through 2 (of 2 total)
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