Dokan PHP Problem

Hello @loopforever ,

Can you please make sure that the warning is coming from Dokan? The file locations do not seem to be from Dokan.

Deactivate Dokan and then check if the problem occurs. I am using PHP 7.3.27 and I do not see any of these errors. In recent updates, Dokan has also fixed problems for PHP 8.0 so versions before that should work without an issue.

Let me know the update.

Thank you ??

Thank you for your answer.
Yes, I tried this. But the problem is only in Dokan. Actually the program works. However, on the Vendor page (Dashboard), a blank page opens when you click Edit Product.
When I activate debug I get an error as shown in the image. What can I do ?
Are there any advice for this problem ?

The support part is not working. I was really surprised where to write. Nobody answers.
The problem is in Dokan.

I disabled the theme (I used twenty) and unnecessary plugins.
Woocommerce
Dokan
and
Dokan Pro was running.
However, I was still getting the same error.

The error goes away when I disable Dokan Pro. Hence the error originates from Dokan. How can this problem be solved?

@rur165 While I know you have the best of intentions, it’s forum policy that you not ask users for admin or server access. Users on the forums aren’t your customers, they’re your open source collaborators, and requesting that kind of access can put you and them at high risk.

If they are paying customers (such as people who bought a premium service/product from you) then by all means, direct them to your official customer support system. But in all other cases, you need to help them here on the forums.

Thankfully are other ways to get information you need:

• Ask the user to install the Health Check plugin and get the data that way.
• Ask for a link to the https://pastebin.com/ or https://gist.github.com log of the user’s web server error log.
• Ask the user to create and post a link to their phpinfo(); output.
• Walk the user through enabling WP_DEBUG and how to log that output to a file and how to share that file.
• Walk the user through basic troubleshooting steps such and disabling all other plugins, clear their cache and cookies and try again (the Health Check plugin can do this without impacting any site vistors).
• Ask the user for the step-by-step directions on how they can reproduce the problem.

You get the idea.

We know volunteer support is not easy, and this guideline can feel needlessly restrictive. It’s actually there to protect you as much as end users. Should their site be hacked or have any issues after you accessed it, you could be held legally liable for damages. In addition, it’s difficult for end users to know the difference between helpful developers and people with malicious intentions. Because of that, we rely on plugin developers and long-standing volunteers (like you) to help us and uphold this particular guideline.

When you help users here and in public, you also help the next person with the same problem. They’ll be able to read the debugging and solution and educate themselves.

Thank you very much, Mr. Steven, for your interest and understanding. I am grateful for that. It is a great source of pride for this platform to have people like you.
Thank you for your guidance. I will work on this.
Best regards.

Hello @loopforever ,

You will almost always get a response within 24 hours after you submit the ticket.

You can use this form to submit your questions – https://wedevs.com/contact

Thank you ??