• Resolved bottleboerse

    (@bottleboerse)


    Hi all,
    i have a question regarding dokan and a new customer order. If a customer choose a not direct paying methode the vendor get’s it’s mail “new customer order mail” but the order status is still in “waiting position”. How is it possible to send a “new customer order mail” to the vendor only when the status is in “in process”?
    best regards
    Florian

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hi @bottleboerse

    Thank you for reaching us.

    I have understood your requirement and it’s a good one. However, that cannot be achieved by default.

    You will need to modify the core plugin files. I’m adding the file path you can comment out line no.39 to stop triggering the email for on-hold notification,

    File Path: /wp-content/plugins/dokan-lite/includes/Emails/
    File Name: VendorNewOrder.php

    I believe that will help.

    Best Regards!

    Hello,
    I believe you are doing well,

    As you haven’t replied for a long, I’m considering that you have got the solution and I’m also resolving this topic.

    But feel free to create another one anytime.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Dokan Vendor new order mail’ is closed to new replies.