Domain Key approval

  • Resolved Alex381

    (@aleks381)


    1 year, 6 months ago

    Hi!

    We are not able to connect to the website because of some generating Domain Key and connecting to QUIC.cloud service issues.

    https://prnt.sc/vF9OPCOc0T_-

    No matter what we try, we just get this notice: “Request submitted. Please wait, then refresh the page to see approval notification.“

    We have already Whitelisted the current online server IPs, we checked the /wp-json/litespeed/v1/token page, and server admin has allowed us higher cloud resources then before.

    Can you please check what is causing the issue and how can we resolve the issue?

    Please help.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support qtwrk

    (@qtwrk)

    I think there is no real issue , in your screenshot you have CCSS and UCSS service running already

    I believe it is misinformation on that part , please try

    go to my.quic.cloud -> your site -> setting -> click “view domain key”

    you will see a string mixed by number and upper case letters , copy that

    then go to plugin’s General -> domain key , where it displays **** in your screenshot , paste it over and click “save”

    Thread Starter Alex381

    (@aleks381)

    I can not access it at all. I do not see any domain connected to my account.

    I have tried creating the account for the website with Gmail, and later I thought maybe it can create an issue so I have created another account with the domain name in the email address. But, on the second thought, maybe that created some issue too. :-/

    So far the domain is not connected to any of the accounts, so I have nothing to see there.

    Plugin Support qtwrk

    (@qtwrk)

    please create a ticket by mail to support at litespeedtech.com with reference link to this topic

    we will investigate further.

Viewing 3 replies - 1 through 3 (of 3 total)
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