Domain Key issue.

  • Hi. I take Domain Key problem message.
    ”

    Notice:
There was a problem with retrieving your Domain Key. Please click the Waiting for Refresh button to retry.

There are two reasons why we might not be able to communicate with your domain::

1) The POST callback to https://www.bmwdasauto.com/wp-json/litespeed/v1/token failed.

2) Our Current Online Server IPs was not whitelisted.

Please verify that your other plugins are not blocking REST API calls, whitelist our server IPs, or contact your server admin for assistance.:

    ”
    How can I fix it?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi,

    The message is self explanatory. You need to check and make sure the REST API is enabled and all of our online server IPs are whitelisted on your origin server. Here’s a list of the current IPs: https://quic.cloud/ips You also need to see if you’re using any security plugin such as WordFence. If so, you need to temporarily disable it. On our side, I see this error message “OpenSSL SSL_connect: SSL_ERROR_SYSCALL in connection to https://www.bmwdasauto.com:443” in addition to what you see. Anyway, the problem is that the callback by our online server to your server is being blocked.

    Regards.

    Thread Starter Chainsaw Tools

    (@mspro79)

    I am using WP Cerber security. Rest.API was disabled from this plugin. So I fixed the problem. Thanks for your help @tenkstars

Viewing 2 replies - 1 through 2 (of 2 total)
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