• I’m with Dreamhost I have 6 real domains, set up multisite on 1 of them. Created 5 subsites using the names of my real sites in sub-directory format. Trying to map the 1st site & having nothing but issues. Please Help trying to set my 20 yr old Autistic son up so he can launch an business as an artist.

Viewing 15 replies - 16 through 30 (of 36 total)
  • Let’s just trim out that one record and leave redirect alone.

    Thread Starter stcvbnm

    (@stcvbnm)

    Im chatting with agent now

    Thread Starter stcvbnm

    (@stcvbnm)

    this agent says he understands & then leads me astray only to tell me that he thought i wanted something else after he had me redirect before i seen your post – i have fully hosted which is suppose to kill the redirect. I did delete the A record also.

    Thread Starter stcvbnm

    (@stcvbnm)

    DH agent did say this

    Andres GThe only option to delete the A record the system gives you for a domain is removing the hosting setting the domain to redirect or DNS Only so it can point only to your custom ones

    Thread Starter stcvbnm

    (@stcvbnm)

    here was the whole conversation

    Andres G
    Customer support
    Lewisim having issues mapping a site to a wordpress mutisite

    Chat started
    Andres G joined the chat

    Andres GHello Lewis
    Lewishello

    Andres GAre you trying to redirect a domain to a multisite?
    Lewisi guess thats what maybe you call it

    i builmultisite on ssgalleriesllc.com

    then created a subsite on that called ssgalleriesllc.com/alteredmisfitz

    and now am trying to map alteredmisfitz.com to it

    Andres GDid you try to update the database url to point to ssgalleriesllc.com/alteredmisfitz ? or set the domain as redirect via DreamHost panel?
    Lewisi have 6 site with dreamhost & trying to build them all from within ssgalleriesl.com multisite

    i havent tried redirect

    Andres GI understand, my recommendation will be to try to set the redirect to the desired destination via Domains >Manage Domains and click edit in the web hosting column
    Lewisi added custom A record for alteredmisfits.com with ssgalleries IP

    this part of your question i dont really understand — Did you try to update the database url to point to ssgalleriesllc.com/alteredmisfitz ?

    Andres GTo let the server to only look for the custom A record for alteredmisfitz.com you need to set the domain as DNS Only, getting the domain fully hosted will make the DNS to point to both A records (the custom and the one for the fully host option)
    Lewisso delete the A record & do a redirect ?

    i tried to do DNS but it kept saying my addres wrong

    ok so what do you want me to do 1st ?

    delete a record ?

    Andres GRedirect will be the best option and remove the A record
    Lewisstby

    ssgalleriesllc.com/alteredmisfitz is my subsite so redirect here ?

    Andres Gyes
    Lewisi think iiiiiiiiiiiiiiiiii ould have said this

    inside wordpress multisite when i click visit it goes to alteredmisfitz but get a 404 error when trying to go to the ssgalleriesllc.com/alteredmisfitz dashboard

    before the redirect

    when i click alterds dashboard it now takes me to ssgallieresllc.com

    Andres GGotcha! Lewis we do not provide technical support for WordPress multisite, I thought you were trying to make alteredmisfitz.com to goes to a page inside the multisite this is why I recommend the redirect
    Lewisso redirect is not the answer ?

    Andres GRedirect will be the answer to make alteredmisfitz.com to go to ssgalleriesllc.com/alteredmisfitz but not to connect an empty content for site to the multisite
    Lewisso then you cant help me ?

    Andres GFor what you try to accomplish managing the URLs for a multisite, this will be something directly associated to the web development since we do not provide support on multisite

    Here you can get more information about the multisite on DreamHost: https://help.dreamhost.com/hc/en-us/articles/215525477

    I find out a 3rd party link that might help in this case: https://kinsta.com/knowledgebase/wordpress-multisite-domain-mapping/

    Is not from DreamHost but could be useful for the multisite
    Lewisok ty

    Andres GYou are welcome

    Is there anything else I can assist you with today?
    Lewisquestion ? is it possable to have an a record deleted ?

    Andres GYou can delete a custom A record you added
    Lewisthe one you gave me ?

    Andres GThe one you added for alteredmisfitz.com ?
    Lewisi can delete tone i made

    im wondering is yours interferring with mine ?

    Andres GThe only option to delete the A record the system gives you for a domain is removing the hosting setting the domain to redirect or DNS Only so it can point only to your custom ones
    Lewisim not sure what all that means but ty for the answer

    Andres GDo you need some particular A records for a domain?
    Lewisas i triey to figure out my multisite

    Andres GDo you need to check some A records for a particular domain?*
    Lewisin mutisite mapping directions it says create an A record pointing to the site

    trust me ive read so much i feel like im lost

    Andres GSo far, I check the DNS for ssgalleriesllc.com and I do see only 1 A record, you can check the DNS here https://www.whatsmydns.net/#A/ssgalleriesllc.com
    Lewisno alteredmisfitz.com

    how do i stop the redirect ?

    Andres GTo stop the redirect you can go to Domains > Manage Domains and click edit so you can choose the desired hosting option like fully host, dns only, mirror
    Lewisi clicked fully host this domain but its still redirected

    Andres GIt can take a few minutes to save the changes and no longer redirect
    Type your message here

    Thread Starter stcvbnm

    (@stcvbnm)

    OK A record deleted & redirect is un redirected back to where we started.

    Okay, I’m looking at the DNS

    ssgalleriesllc.com A ssgalleriesllc.com 173.236.152.88

    alteredmisfitz.com A alteredmisfitz.com 173.236.152.80

    We need to edit that alteredmisfitz.com to 173.236.152.88

    Redirect won’t work as the server acts like it needs to know about the domain name (I already looked).

    I also found these two set properly

    lewispalmeter.com A lewispalmeter.com 173.236.152.88

    sandypalmeter.com A sandypalmeter.com 173.236.152.88

    And the last two set wrong

    lpalmeter.com A lpalmeter.com 173.236.152.89

    shaneshannon.com A shaneshannon.com 173.236.154.53

    So you can work on fixing the DNS via Dreamhost or else work on getting ‘lewis and sandy’ running right now

    Interestingly, sandypalmeter.com is pointing at the right server and showing a WordPress installed there but I can’t tell if it’s a discrete install or your multisite it is showing…

    Lewispalmeter.com is pointing into its own directory on that server with no WordPress answering there.

    That seems to be enough info there looking at those various pieces to see what you need to do yet when you add in the multisite’s set up which is working exactly right.

    So, look at all that intently, and then let me know what you need next.

    Thread Starter stcvbnm

    (@stcvbnm)

    ty very much yes ssgalleriesllc.com is multisite

    alteredmisfitz.com no wordpress – completely empty
    lewispalmeter.com no wordpress – completely empty

    sandypalmeter.com has its own wordpress & some pages
    lpalmeter.com has its own wordpress & some pages
    shaneshannon.com has its own wordpress & some pages

    which is why i decided to do alteredmisfitz.com first because it is empty

    but I am with you since the below is set properly lets do the easy thing 1st.
    lewispalmeter.com A lewispalmeter.com 173.236.152.88

    Thread Starter stcvbnm

    (@stcvbnm)

    OK so i went to Network Admin: ssgalleriesllc Sites
    then to sites
    on ssgalleries.com/lewispalmeter went to Edit and in the
    Site Address (URL) replaced ssgalleries.com/lewispalmeter with lewispalmeter.com
    save changes

    then click visit which takes me to lewispalmeter.com
    lewispalmeter.com is almost here!
    Upload your website to get started.

    Need help? Admin Panel

    but when i click dashboard i get this
    https://lewispalmeter.com/wp-admin/
    Not Found
    The requested URL was not found on this server.

    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

    I will stand by…

    Need you to go back into dashboard –> My Sites –> Network Admin –> Sites

    And select Settings then copy the siteurl which should be the domain name (with https:// (or https:// ) whatever it is now) to ‘home’ also then save!

    That is probably set to the old (main) domain name with subdirectory right now.

    • This reply was modified 4 years, 7 months ago by JNashHawkins.

    Also, the domain needs to point at the webroot directory on the server to match whatever the main domain is set to. You might need help from your webhost for that as that needs to be done via the control panel.

    You’re doing well!

    Thread Starter stcvbnm

    (@stcvbnm)

    ty for the help but I have been looking at these last 2 replys & I am totally confused – I think we are talking different languages or seeing different things

    Thread Starter stcvbnm

    (@stcvbnm)

    this is what i see or think you want me to go to EDIt
    lewispalmeter.com
    lewispalmeter – Just another ssgalleriesllc Sites site

    Edit | Dashboard | Deactivate | Archive | Spam | Delete | Visit

    Thread Starter stcvbnm

    (@stcvbnm)

    in ssgalleries.com/lewispalmeter (settings) I already have the
    siteurl as https://lewispalmeter.com
    home as https://lewispalmeter.com
    that has already been saved…

    Thread Starter stcvbnm

    (@stcvbnm)

    working on your second request now

Viewing 15 replies - 16 through 30 (of 36 total)
  • The topic ‘Domain Mapping 4.5 multisite’ is closed to new replies.