Domain URL Help please
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Hi. I’m really hoping someone can help me. I’ve built a new website on www.ads-software.com hosted by Ionos, on the link provided. It was all ready to go so I’ve started the domain transfer. Stupidly, I updated the domain in my www.ads-software.com dashboard settings too soon, rookie error. Now, when I try to connect the domain or do anything in Ionos, it’s reverting to WordPress.com which is where the old site is located. I don’t need to transfer any of the old data or images as it’s a completely new site but I can’t get back into www.ads-software.com to change the URL back to the dummy one WordPress supplied. I’m guessing this is what I need to do to get me back on the right path?
I cannot access my www.ads-software.com dashboard directly as I don’t think I had a log in to do this. I always accessed it by logging into Ionos. Lesson learned. I do hope this makes some sense to someone and I’d really appreciate any help you can offer. Thank you.
The page I need help with: [log in to see the link]
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What were the details you updated in the www.ads-software.com dashboard? If you put in the correct details, after the domain transfer completes (can be a few days), after that then it takes up to 72 hours for DNS to propagate across the web (use dnschecker.org to see progress) that it may start working again for you. If you could tell me what fields you updated that would be helpful (ex you updated new host IP, DNS, etc)
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