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quicksmith
(@quicksmith)

7 years, 5 months ago

when donating by paypal or offline, after clicking the donate button the guest (not a registered WP user) gets a blank page. formerly they were getting taken to a page with this warning:

Warning: session_start(): open(/tmp/sess_deleted, O_RDWR) failed: Permission denied (13) in /home/dtcsandra/diabetestrainingcamp.com/wp-content/plugins/give/includes/class-give-session.php on line 371

Warning: session_start(): Cannot send session cache limiter – headers already sent (output started at /home/dtcsandra/diabetestrainingcamp.com/wp-content/plugins/give/includes/class-give-session.php:371) in /home/dtcsandra/diabetestrainingcamp.com/wp-content/plugins/give/includes/class-give-session.php on line 371

Warning: Unknown: open(/tmp/sess_deleted, O_RDWR) failed: Permission denied (13) in Unknown on line 0

Warning: Unknown: Failed to write session data (files). Please verify that the current setting of session.save_path is correct (/tmp) in Unknown on line 0

we changed the php session save path as that seemed to be what the error was complaining about. but no luck. We also tried the define( ‘GIVE_USE_PHP_SESSIONS’ , false); setting for the give plugin…but that doesn’t seem to have helped either

at the moment, we are back to getting the blank page.

HOWEVER – if i am logged in to my WP site, it works fine…. I have checked form display settings for the form and registration is set to NONE.

Viewing 5 replies - 1 through 5 (of 5 total)

charlottejo
(@charlottejo)

7 years, 5 months ago

I am having the same issue. I changed themes to Twenty-Sixteen and then it was working, and I checked for plugin conflicts – there were none. So, it was a theme issue for us – but I don’t know what’s causing the conflict.

Plugin Author Matt Cromwell
(@webdevmattcrom)

7 years, 5 months ago

@charlottejo please contact us via our contact form and provide a link where we can download a copy of your theme to test with:
https://givewp.com/contact-us

@quicksmith I replied to the other ticket you commented on here, but let’s continue the conversation here instead of over there. Thanks for starting a new ticket, that makes it easier because while the problem might sound related the solution might be very different.

Thanks!
Thread Starter quicksmith
(@quicksmith)

7 years, 5 months ago
thanks Matt – any chance you can copy and paste your reply here? i can’t seem to locate the other ticket i commented on… thanks so much! anxious to get this up and running again ??

DISREGARD – found it. will try that plugin. thanks
- This reply was modified 7 years, 5 months ago by quicksmith.
- This reply was modified 7 years, 5 months ago by quicksmith.
Plugin Author Matt Cromwell
(@webdevmattcrom)

7 years, 5 months ago

Great, just as a reference, here’s that other ticket:
https://www.ads-software.com/support/topic/warning-cannot-send-session-cache-limitersession-cookieno-such-file/#post-9275590

Let me know how it goes.

industry11
(@industry11)

7 years, 5 months ago

We’re having this issue as well in Chrome mostly. But see it in other browsers.

y2yharvardsquare.org

Checked all plugins for conflicts.

Viewing 5 replies - 1 through 5 (of 5 total)

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