Donation form goes to Paypal home page

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Matt Cromwell

    (@webdevmattcrom)

    Hi there,

    Can you provide a link to your donation form so I can see that problem live?

    Also, have you verified your PayPal email address in “Donations > Settings” and the Payment Gateways tab?

    Thread Starter Landon

    (@landonbotis)

    Sure can.

    https://highschoolaerospace.org/donate/

    I have confirmed that my Paypal email address is correct.

    Thanks.

    Plugin Author Devin Walker

    (@dlocc)

    Hey @Iandonbotis – I think it’s because you have a PayPal button in the footer of the page. I’m not sure WHY this would be messing with our form, but I believe that’s the cause. I’m going to test this out and see if I can reproduce. For now, try removing that footer PayPal to see if that fixes it.

    Thread Starter Landon

    (@landonbotis)

    Thanks for the reply @devin Walker. I removed the Paypal button further down the page, but it didn’t change anything.

    Plugin Author Devin Walker

    (@dlocc)

    Hey @landonbotis – Ok thanks. I just helped someone else out with a similar issue and the issue with their site was that the give shortcode was wrapped with some junk HTML markup. Can you make sure there’s no other form, paragraph, or other tags wrapping the shortcode?

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Donation form goes to Paypal home page’ is closed to new replies.