Donation form loads slowly

  • Resolved saz25

    (@saz25)


    2 years, 10 months ago

    Hi,
    I have a donation form that loads slowly. I’ve had donors complain that the form on this page “spins”.

    I sometimes see references to m.stripe in the lower left of the browseer.

    Any suggestions?
    Thanks

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Rick Alday

    (@mrdaro)

    Hi @saz25,

    Happy to clarify this!

    The biggest contributor to slow load times is the fact that GiveWP has to interface with the payment gateways to load the fields for payment. There’s no getting around that, and it’s loading directly from payment gateways. So the speed of the request is totally reliant on how far your server is from payment gateway servers and how busy their server is.

    That said, I just tested your donation page, and the form loads in under 2 seconds so I’m not seeing a significant slow time at all.

    Let me know if you need further assistance or if you have any other questions. Thanks for using GiveWP! Have a great day.

    Thread Starter saz25

    (@saz25)

    ok thanks. I’ll mark this resolved.

Viewing 2 replies - 1 through 2 (of 2 total)
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