• Resolved Fionder

    (@fionder)


    Hi
    I have installed the free version of the plugin for a client, set up a form and put the short code in a widget at the bottom of the sidebar on the page shown. However, the form isn’t loading. I have tried deactivating most of the plugins and changing the theme to but that didn’t make any difference.
    Here are details about the installation:

    ### WordPress ###

    Home URL: https://ltst2021.fionastorey.uk
    Site URL: https://ltst2021.fionastorey.uk
    WordPress Version: 5.7.2 ?
    WordPress Multisite: No
    WordPress Memory Limit: 40M
    WordPress Debug Mode: No
    WordPress Debug Log: No
    WordPress Script Debug Mode: No
    WordPress Cron: Yes
    WordPress Alternate Cron: No

    ### Active Theme ###

    Dynamik-Gen: by The Cobalt Apps Team (https://cobaltapps.com/) – 2.6.9.6 ?
    Genesis (Parent): by StudioPress (https://www.studiopress.com/) – 3.3.3 ?

    ### Active Plugins ###

    Classic Editor: by WordPress Contributors – 1.6 ?
    Duplicate Page: by mndpsingh287 – 4.4 ?
    Enable Media Replace: by ShortPixel – 3.5.0 ?
    Featured Image Pro: by A. R. Jones – 5.12 ?
    Genesis Simple Sidebars: by StudioPress – 2.2.2 ?
    Give – Donation Plugin: by GiveWP – 2.11.2 ?
    Just Output: by YAHMAN – 0.9.5 ?
    Max Mega Menu: by megamenu.com – 2.9.4 ?
    New Social Media Widget: by A WP Life – 1.1.11 ?
    Regenerate Thumbnails Advanced: by ShortPixel – 2.4.0 ?
    Shortcodes Ultimate: by Vladimir Anokhin – 5.10.0 ?
    Smart Slider 3: by Nextend – 3.5.0.9 ?
    Social Media Feather: by socialmediafeather – 2.0.2 ?
    The Events Calendar: by The Events Calendar – 5.7.1 ?
    WordPress Backup & Security Plugin – BlogVault: by Backup by BlogVault – 4.63 ?
    WordPress Importer: by wordpressdotorg – 0.7 ?

    ### Web Server ###

    Software: Apache
    Port: 80
    Document Root: /home/sites/7a/5/50496e9580/subdomains/ltst2021/

    ### PHP ###

    Version: 7.3.28 ?
    Memory Limit: 256M
    Maximum Execution Time: 300
    Maximum File Upload Size: 128M
    Maximum File Uploads: 10
    Maximum Post Size: 128M
    Maximum Input Variables: 2500
    cURL Enabled: Yes (version 7.65.0)
    OpenSSL: OpenSSL 1.0.2k 26 Jan 2017 (268443839)
    Mcrypt Enabled: No
    Mbstring Enabled: Yes
    Loaded Extensions: Core, date, libxml, openssl, pcre, zlib, filter, hash, json, SPL, bz2, readline, Reflection, session, shmop, standard, mysqlnd, cgi-fcgi, bcmath, Phar, calendar, ctype, curl, dba, dom, enchant, mbstring, fileinfo, ftp, gd, gettext, gmp, iconv, imagick, imap, interbase, intl, ldap, exif, mysqli, odbc, PDO, pdo_dblib, PDO_Firebird, pdo_mysql, PDO_ODBC, pdo_pgsql, pdo_sqlite, pgsql, posix, pspell, SimpleXML, snmp, soap, sockets, sodium, sqlite3, sysvmsg, sysvsem, sysvshm, tidy, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, ionCube Loader, Zend OPcache

    ### MySQL ###

    Version: 5.5.5 ?
    Database Character Set: latin1
    Database Collation: latin1_swedish_ci`

    Thanks for your assistance!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
Viewing 3 replies - 1 through 3 (of 3 total)
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