• Resolved Malay Ladu

    (@malayladu)


    Hello,

    Is there a way I can setup separate payment gateway accounts for different donation forms?

    I.e if I have a multiple donation form and would like to accept donation on a separate accounts of Stripe / CCAvenue, is it possible?

    If yes, could you please guide me on this?
    If no, is there any plan to implement this feature in near future?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Robin Joshua Del Mundo

    (@robindelmundo)

    Hi @malayladu,

    Glad you reached out! Happy to help with this one.

    That’s a great question!

    Connecting Multiple Stripe Accounts
    For Stripe, this is totally possible! The first step is connecting at least two different Stripe accounts to GiveWP. Connecting your Stripe account is just the same as the first (pro-tip: Just use the blue button, and you’re good to go!).

    Changing which account is connected per form depends on which kind of form you are using.

    V3 Forms
    If you made your form using our new form builder, you can go to the Build tab and then navigate to the Payment Gateways Block. In the block settings, make sure to disable “Use global default”. Then, in the dropdown, choose the Stripe account that you want to associate with the form. You can see that here —?https://share.zight.com/geuKqlJ1.

    You can also check out this screen recording for further guidance —?https://www.loom.com/share/fcc977f0cb7e46d8b64383433a03dd56?sid=1cdd7f96-6ecb-494a-a4c8-2f16ad1a0788

    V2 Forms
    For forms made using our previous option-based builder, you have to first go to Donations → Settings → Payment Gateways → Gateways, then enable Stripe for the Option-Based Form Editor. You can see that in here —?https://share.zight.com/kpuvwoJ9.

    Thereafter, go to the V2 form that you want to edit. Navigate to the Stripe Account section to change that form’s Stripe account to your preferred one. You can see that in here —?https://share.zight.com/WnuWrK7n.

    You can also check out this screen recording for additional instructions—?https://www.loom.com/share/261dab68e8744298972a9208f5659882?sid=8a1c6956-8e58-4f9b-862f-21a710a8ca2f

    CCAvenue
    For CCAvenue this is not the same case. We only support one account for it.

    Although connecting multiple CCAvenue accounts is not a feature that we have, we would love to hear your suggestions! I added you as a voter for this feature here:?https://www.ads-software.com/support/topic/donation-form-specific-payment-gateway/. Although we do not have this feature out of the box, it would be exciting and valuable to understand how it would work for you and improve your workflow. With this, the product development team can have some insights into how it would behave.

    Furthermore, if you are using any kind of workaround, It would be good to hear from you about that too, and what this feature would allow you to do. All ideas are appreciated, and I’m thrilled to share your insights with the product development team so that they can discuss the feasibility of this feature.

    Please don’t hesitate to contact us should you need more instructions or other concerns.

    Plugin Support Matheus Martins

    (@matheusfd)

    Hi, @malayladu.

    It’s been a while since we’ve heard back, and I know troubleshooting needs a little extra time. I’m marking this as resolved for now, but if you still have questions, you can send them along right here, and I’ll be happy to hop back in.

    Have a great day!

Viewing 2 replies - 1 through 2 (of 2 total)
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