donation funds not showing in theme

Did you turn those options on in the Form Options settings tab?

–David

Yes. I’ve set “Designated Funds Checkbox and Section” to show.

Are you seeing buttons on the Form Options page that say something like “Save Changes”? See the “nothing sticks” entry on the troubleshooting guide:

https://zatzlabs.com/project/seamless-donations-troubleshooting-guide/

–David

Yes. I’ve clicked the “save fields” button below the options. When I return to the settings page, it still has “Show” active. When I navigate to the specific fund and click on it, there’s a section that says “Fund Settings” and it’s blank.

Had another thought. Did you go into the Fund itself in the admin dashboard interface and make sure the checkbox is set to show the fund?

–David

When I go to funds from the navigation, then click the specific fund, on the dashboard page it has the “Title”, “Revolution Slider Options” (which is because the theme loads R.S. by default), and then “Fund Settings” below. Fund Settings is blank, no options to choose from. The fund is public and published. I’ve included a link to a screenshot.

https://www.dropbox.com/s/jxfzswh4032sc88/Funds_WordPress.png?dl=0

The Fund Settings section is hidden under the slider section, so I can’t see what it’s set at (the twisty arrow is pointed up, not down). The other thought is that there’s some CSS screwing up the display. If you want to send me a link to the page, I’ll look in the inspector and see if it’s in the HTML, if hidden.

Another constructive idea would be to switch to a standard theme to see if the funds show up. IF they do, then you’ll know it’s a theme issue and probably something in CSS that’s being overly aggressive.

–David

The Fund slider was set correctly. Here’s with the arrow a different way. Not sure how the theme would effect the WP Admin Dashboard styling, but I’ll give it a try.

https://www.dropbox.com/s/taebzwrazeozexf/Fund_WordPress_2.png?dl=0

Ok. So when I switch to TwentyFifteen, the option show up. Is there a way to determine what function is keeping it from displaying?

What you’ve pretty well determined is that there is a CSS conflict somewhere. CSS controls the styling on the page along with what items are visible and what are not, their colors, placement, and so forth.

What often happens is that a selector (something that selects) often selects too broadly, which causes the issue. If you can determine if the objects are disappearing because they’re being set to, say, display:none, one thing you might do is specifically style the objects being disappeared, along with the !important specifier.

The gotcha is every theme and combination of styles is different. I have some great, short tutorial videos linked to on the troubleshooting page that helps you understand selectors, but then it’s really just the grind to find out what’s causing the issue.

Good luck,
David