• Resolved untogether

    (@untogether)


    Hey there! Trying unsuccessfully to get this plugin working after getting Stripe and PayPal setup.

    Donate With Test Donation throws up an error upon hitting Donate Now that says, “The following error occurred when submitting the form: – Something went wrong, please try again or contact support.”

    If I look in WP under Tools > Logs, I see a slew of Errors with the Description “Donation Route Error: unknown_error” and if I click on the details icon, I see:

    { “error_type”: “unknown_error”, “exceptionMessage”: “An error occurred when processing Donation #2708. To insert revenue, please provide valid donation_id, form_id, amount.”, “formData”: { “gatewayId”: “manual”, “requestData”: { “givewp-route”: “donate”, “givewp-route-signature”: “e4dc0e7a15e5372a8df7549c827e134a”, “givewp-route-signature-id”: “givewp-donate”, “givewp-route-signature-expiration”: “1727456930”, “amount”: “10”, “currency”: “USD”, “donationType”: “single”, “formId”: “2702”, “firstName”: “TEST”, “lastName”: “DATA”, “email”: “[email protected]”, “gatewayId”: “manual”, “anonymous”: “false”, “company”: “”, “comment”: “”, “consent-1”: “accepted”, “originUrl”: “https://www.lightattheend.com/donations/donation-form/”, “isEmbed”: “true”, “embedId”: “2702”, “gatewayData”: { “testGatewayIntent”: “test-gateway-intent” } }, “formId”: 2702, “originUrl”: “https://www.lightattheend.com/donations/donation-form/”, “embedId”: “2702”, “isEmbed”: true } }

    Hitting a brick wall here. Please help.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter untogether

    (@untogether)

    Incidentally, everything looks fine in Data (all Successes there, if that matters) and all green checks in System Info, so… yeah, I dunno. ??

    Plugin Support Robin Joshua Del Mundo

    (@robindelmundo)

    Hi @untogether,

    I noticed that you already have an open ticket with us. Let’s continue the conversation there!

    I’m marking this as resolved for now.

    Thank you for using GiveWP!

Viewing 2 replies - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.