Donations from countries other than mine.

  • Resolved ariserrallonga

    (@ariserrallonga)


    2 years, 6 months ago

    A donor is trying to make a donation from the Netherlands, we are from Spain.

    I have done a test with VPN from the Netherlands, and I get the same error as the donor.

    Is there any way to do it?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi @ariserrallonga,

    What is the error that you are getting when attempting to donate from the Netherlands?

    Cheers,
    Eric

    Thread Starter ariserrallonga

    (@ariserrallonga)

    The text said:
    Your donation could not be processed. Please reload the page and try again.

    They tried again later, and it didn’t work.

    Here you have an screenshoot.

    Thanks

    Hi @ariserrallonga,

    I just tested this out on your website. When the donation form is submitted, it makes a request to admin-ajax.php. This request is responding with a 423 Locked error:

    The requested resource is currently locked. The lock must be released or proper identification given before the method can be applied.

    This is not an error I’ve seen before, but to me it indicates that there may be a general problem with your hosting setup blocking POST requests to admin-ajax.php. I did test a separate POST to your admin-ajax.php URL and it received the same response, so the error is not specifically related to the format of the Charitable request —?it appears to be a more general problem with the server setup.

    Cheers,
    Eric

    • This reply was modified 2 years, 5 months ago by Eric Daams. Reason: Formatting
    Plugin Author David Bisset

    (@dimensionmedia)

    Closing, let us know if you have new information if you still are running into issues! Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Donations from countries other than mine.’ is closed to new replies.

Tags