• Resolved danielmd1

    (@danielmd1)


    We have “Email Access” enabled at the global level. We also have “Guest Donations” enabled under the individual form settings, as well as the “Registration” option set to “None”. However, when I go to make a donation on this page:

    https://thegoodfightfoundation.org/offerings

    It says, “Error: You must log in or create an account to purchase a subscription”

    If I uncheck “Make this donation recurring for 12 months”, it then throws a different error:

    It says, “Error: The merchant login ID or password is invalid or the account is inactive.”

    Please help! This is very frustrating. I have followed all documentation and instructions.

    The page I need help with: [log in to see the link]

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