Didn’t work for what I needed, but they gave me a refund

  • The developers are great at marketing to entice you to try this app, however, it is very difficult for the average user to implement on a dual language site. I had a call with their support and they didn’t have any solutions other than me hiring a programmer, which I wanted to avoid. In the end I found another plug-in that fit my needs.

    • This topic was modified 2 years, 9 months ago by sportsam05. Reason: received refund
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Kim Coleman

    (@kimannwall)

    Hello @sportsam05,

    Please reach out on our contact form so that we can review your support history and process a refund on your account. I do not see any active refund requests in our system. https://www.paidmembershipspro.com/contact/

    For others reading this, we have a 30 day refund policy for all paid plans, including purchase renewals. The terms of membership are clearly defined on our membership pricing, checkout, and confirmation emails. We also email all users a week in advance of a renewal payment so that they can take action on cancelling the renewal so that they do not get charged.

    Hello @sportsam05,

    “In the end I found another plug-in that fit my needs.” — which plug-in did you use eventually?

    our experience with “Paid Memberships Pro” is very very positive.

Viewing 2 replies - 1 through 2 (of 2 total)
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