Not bad

  • I have had a bad experience with this plugin.I have purchased the higher price package.When I activated it , I was surprised that my licence has been expired and I’m requested to renew it and pay again.Tried to contact then ,they reply with email ,but didn’t show up again.
    Tried to make refund , but seems their refund page isn’t working.
    Edit
    Still waiting for the support to contact me about fixing it or refund.
    Not professional at all
    Edit:
    they contacted me and provided support to the steps ,yet we didint finish the yet.
    Edit ;
    The support team followed with me to make ssl certificate, my host was outdated and we had difficulty setting up the domain.
    The support team refunded me and was honest and clear .

    • This topic was modified 3 years, 1 month ago by hudawp.
    • This topic was modified 3 years, 1 month ago by hudawp.
    • This topic was modified 3 years, 1 month ago by hudawp.
Viewing 1 replies (of 1 total)
  • Plugin Contributor SSL Zen

    (@sslzensupport)

    Hello @hudawp,

    Thank you for contacting us. We apologize for the inconvenience caused. We take about 12-15 hours to respond to our premium user’s emails. According to our records, we cannot see a difference of more than 10 hours between our conversations.
    I have responded to your email with the details. Please check and get back to us if you have any doubts.

    It’d be really nice if you could also take away the 1-star rating since it doesn’t promote the plugin in the right way.
    Thanks.

Viewing 1 replies (of 1 total)
  • The topic ‘Not bad’ is closed to new replies.