• Resolved michaelrich

    (@michaelrich)


    Hello,

    I disabled the cache for logged in users but my members still have some problems with the cache.

    Plugins who seem to be slightly affected are Ultimate Member and Better Messages.

    It is hard to reproduce but for example, multiple times a day users tell me that they are not able to restore a conversation in Better Messages. If I take a look into the datebase it is not even marked as deleted. And as soon as I click the “Purge all caches” button, the problems dissapear for these users. In Ultimate Member users sometimes have problems with uploading pictures, but this problem is more rare. As soon as I click the “Purge all caches” button the problem is also gone.

    Shouldn’t it cache nothing for logged in users? Any ideas?

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  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @michaelrich

    Thank you for reaching out and I am happy to help!
    As per the UM plugin documentation, you should make sure that the following pages are excluded from the cache. In Performance > Page Cache> Advanced>”Never cache the following pages” add the following:

    /account/
    /login/
    /password-reset/
    /register/
    /user/

    This being said, can you please try this and also share an example of the page where the plugin for the messages is used?

    Thanks!

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