Don’t delete settings when deactivated

Hi @swinggraphics,

Thanks for reaching out, and sharing your very valid points. Deactivating the plugin alone, without uninstalling, does your Site Kit settings intact. If this is not the case with your particular setup, or if you’re being asked to re-do plugin set up after only deactivating and reactivating we’d be happy to investigate this further. To do so, please share below:

1. Your Site Health information. You can use this form to share privately if preferred.
2. Is there more than one administrator for you particular site? If so is it possible that another user reset the plugin?

Let me know if you have any questions with the above. Feel free to include any screen recordings within the form above if you wish, showcasing your experience. I can then check this with the team. I’ll also perform some testing myself to try and see what I can determine.

I manage a couple sites that use Site Kit. On each, I have had occasion to disable Site Kit for troubleshooting or on a staging site… In each case, when reactivated, the giant banner to start setup reappears.

Thanks for the update @swinggraphics. There is a banner that does appear upon deactivating and then re-activating the plugin. This banner is a notification that the plugin has been activated. See below:

I’ve made a recording of the expected behavior here, which shows some non default settings applied within Site Kit. After deactivating and then re-activating Site Kit these default settings remain intact.

As what may be occurring on your test sites sounds unusual, would it be possible for you to share a screen recording and we can check this further? It’s possible there may be third party plugins impacting the standard behavior. You can use a service such as recordit or jumpshare to share a screen recording, while using this form to share privately if preferred.

It may also be possible that your SALT keys are changed, another admin has made changes, or your site URLs have changed, which may impact how a plugin deactivation works, which would result in a different banner upon reactivating. Once we can see what’s occurring we can check this further. Thank you!

Next time it happens, I’ll try to look for more details. Thanks. Marking resolved.

No problem, once it happens again we’d be happy to check the cause and troubleshoot further. Thank you!