Don’t find it usable

  • Resolved algopro

    (@algopro)


    4 years, 7 months ago

    I am a paid customer of zoho-one, and recently enabled chat via salesiq.

    1. The chat messenger shows only on the homepage of my website. I see no option to control on which pages/posts it will show and where not
    2. I have a prebuilt watson chatbot, which I integrated with zobot. The IBM watson triggers/responses are over ridden by zobot. After integration, the ibm watson practically becomes blank. The ibm watson bot, using ibm wp plugin (not zobot), is working perfectly well on my website.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter algopro

    (@algopro)

    I even tried to contact zoho salesiq team, but no use.

    Can you guys get back to me? My customer id is 665962130

    Plugin Author zohosalesiq

    (@zohosalesiq)

    Hello!

    Activating and adding the live chat code in the SalesIQ plugin will by default enable the live chat on all the pages of your website. In case, if you wish to hide or show the live chat widget in specific page(s), you can use the SalesIQ API to achieve it.

    Please find the API below

    <script>
$zoho.salesiq.ready=function(embedinfo)
{
if(window.location.href.indexOf("PAGE URL") != -1)
{ 
$zoho.salesiq.floatbutton.visible("hide/show"); 
}
};
</script>

    Kindly enter the URL of the page in which the live chat widget should be displayed or hidden in the API and paste it below the SalesIQ code in the plugin. This will make sure the chat is displayed/hidden on that page.

    Regarding your second query with Watson Assistant, we request you to send an email to [email protected] from you registered email address to check this further and assist you with it.

Viewing 2 replies - 1 through 2 (of 2 total)
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