Don’t have permission to sync

  • Resolved dailystore

    (@dailystore)


    4 years, 8 months ago

    Hi,

    I tried to connect with Shopify store via your plugin but there is an error. It said “Whoops, looks like you don’t have permission to update this.
    This occured while calling: WP_Shopify\API\Settings\Connection::set_connection on line 75
    ?? Please check our documentation for possible solutions to this specific error.”

    I tried to go through your documentation already, tried several things, not sure how I could fix this.

    Error Imgage:

    View post on imgur.com

    Please help have a look. Thanks!

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author andrewmrobbins

    (@andrewmrobbins)

    @dailystore

    Hey there,

    This error will show up when the “nonce” check fails. This could be due to a corrupt install or bad cache. Can you try the following things for me?

    1. Clear your browser cache
    2. Clear the plugin cache from the Tools tab
    3. Re-install the plugin

    Let me know if none of these help!

    Thread Starter dailystore

    (@dailystore)

    Hi Andrew,

    Awesome! It works but I’m going to add a bit more so you can share the solution with others.

    1. Clear your browser cache (I cannot clear my browser cache to avoid loss of my work, so I tried to open in private tab, it didn’t work too. I tried to change my browser and it works, so you can advise your customers to change browser too,)
    2. Clear the plugin cache from the Tools tab
    3. Re-install the plugin

    Thank you!

    Thread Starter dailystore

    (@dailystore)

    Hi Andrew,

    Do you know if wp-shopify plugin can sync product’s reviews too? I tried to look around if it can but could not find the information.

    Looking forward to hearing from you!

    Thanks!

    Thread Starter dailystore

    (@dailystore)

    Hi Andrew,

    Can we sync the product’s star rating as well?

    Plugin Author andrewmrobbins

    (@andrewmrobbins)

    Thanks for sharing the steps you took to get the sync to work.

    Also for everyone else, here’s a link to the other thread addressing the reviews / star rating question:

    https://www.ads-software.com/support/topic/sync-products-review-and-star-rating/

Viewing 5 replies - 1 through 5 (of 5 total)
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