Don’t have update plugin options

Can you see the plugins at all? Is the site part of a Multi-Site? only super admins can control plugins on a Multi-site.

I can see the plugins, just no option to update them. It is not part of a multi-site and i have admin privilige. Also i do not see something in wp-config that can block updates.

Maybe they don’t need updating ;-)? What are you seeing? That might help.
I don’t see anything about updating if there is not an update available.
Sorry, would help to see what you are seeing maybe?

https://www.dropbox.com/s/lwt1xc3g90njws3/plugins.png?dl=0

Okay so here i got a picture of a part of the plugin page https://i.imgur.com/kXf8U8V.jpg.

Plugin post notif version 1.0.5 actual current version 1.3.0
Plugin social media version 1.7.2 current version 1.8.2
Plugin wordpress importer 0.6.1 current version 0.6.3

These are just examples theres a lot more of these.

Thanks. Had to rule out some obvious things.

It has been suggested to run the health check plugin
https://www.ads-software.com/plugins/health-check/
it could possibility flag what the issue is.

It sounds very much like the original Dev might have turned them off manually, maybe even in core files (image that!).

Done a healthcheck

PHP Version 5.6.24-0+deb8u1 – For performance and security reasons, we strongly recommend running PHP version 7.0 or higher.
MySQL Server version 5.6.25-1~dotdeb+7.1
JSON Extension Your PHP install supports JSON.
MySQL utf8mb4 support Your MySQL version supports utf8mb4
Communication with www.ads-software.com www.ads-software.com is reachable from your server.
HTTPS status You are not using HTTPS to access this website.
Secure communication Your WordPress install can communicate securely with other services.
Scheduled events No scheduled events have been missed.
Background updates

No version control systems were detected.
Your installation of WordPress doesn’t require FTP credentials to perform updates.
All of your WordPress files are writable.

Loopback request The loopback request to your site completed successfully.

No problems found there.

What do you want to see from the core files?

So i got ftp acces now but somehow this is almost empty. Nothing like i am used to see how is this possible? Theres two parts in there private and public. Private just has some logs and stats and public has cgi-bin, sites and tmp with only tmp that has some files in it but all just sess files

I would contact the host at this point. Sounds like you have some restrictive install with limited permission.

hum. Can you talk to the host at all?

I will try to contact them, for now i will close this thread.
Thanks for your help!