Don’t receive a email

  • Resolved iWillems

    (@iwillems)


    1 month, 1 week ago

    Hello, I use the free plugin.

    When I send the form I don’t receive a notification email and the user don’t get a copy of the email.
    On your website you’re using the booking-calendar-contact-form, that script is missing at the free plugin. Is that maybe the problem?

Viewing 1 replies (of 1 total)
  • Plugin Author codepeople

    (@codepeople)

    Hi,

    Try first using a “from” email address that belongs to your website domain, this is the most common restriction applied in most hosting services.

    If that doesn’t work please check if your hosting service requires some specific configuration to send emails from PHP/WordPress websites. The plugin uses the settings specified into the WordPress website to deliver the emails, if your hosting has some specific requirements like a fixed “from” address or a custom “SMTP” server those settings must be configured into the WordPress website.

    Installing an email log plugin can also help to know what is happening with the emails.

    Thank you for using the plugin!

Viewing 1 replies (of 1 total)
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