Don`t see delivery options for the US

  • Resolved zelloo

    (@zelloo)


    6 years, 7 months ago

    Hey. There was a problem with the display of delivery options for the USA, all other countries are working, and show delivery options to almost all countries, but if the plugin selects the USA country, then there are no delivery options in the basket for all countries. I attach an example in the screenshots. Version of the plugin: demo. Installed from the WordPress repository. I’m working with WooCommerce. Thanks in advance!

    Logs debug mode:
    [UPS] No rate returned for service code 12, This measurement system is not valid for the selected country or territory. (UPS code: 111057)
    [UPS] No rate returned for service code 03, This measurement system is not valid for the selected country or territory. (UPS code: 111057)
    [UPS] No rate returned for service code 02, This measurement system is not valid for the selected country or territory. (UPS code: 111057)
    [UPS] No rate returned for service code 59, This measurement system is not valid for the selected country or territory. (UPS code: 111057)
    [UPS] No rate returned for service code 01, This measurement system is not valid for the selected country or territory. (UPS code: 111057)
    [UPS] No rate returned for service code 13, This measurement system is not valid for the selected country or territory. (UPS code: 111057)
    [UPS] No rate returned for service code 14, This measurement system is not valid for the selected country or territory. (UPS code: 111057)
    [UPS] No rate returned for service code 92, A shipment cannot have a KGS/IN or LBS/CM or OZS/CM as its unit of measurements (UPS code: 110548)
    [UPS] No rate returned for service code 11, The requested service is invalid from the selected origin. (UPS code: 111100)
    [UPS] No rate returned for service code 07, The requested service is unavailable between the selected locations. (UPS code: 111210)
    [UPS] No rate returned for service code 54, The requested service is invalid from the selected origin. (UPS code: 111100)
    [UPS] No rate returned for service code 08, The requested service is unavailable between the selected locations. (UPS code: 111210)
    [UPS] No rate returned for service code 65, The requested service is invalid from the selected origin. (UPS code: 111100)
    [UPS] No rate returned for service code 93, Shippers UPS Account is not enabled for the requested SurePost service. (UPS code: 112077)
    [UPS] No rate returned for service code 94, Shippers UPS Account is not enabled for the requested SurePost service. (UPS code: 112077)
    [UPS] No rate returned for service code 95, Shippers UPS Account is not enabled for the requested SurePost service. (UPS code: 112077)

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)

  • Hi @zelloo,

    As per the error provided by you, you can see that the the measurement units used by you are KG/CM. For USA, you will not get the rates with these.

    You need to switch to LBS/IN.
    Kindly change that in the settings page of the plugin and also in “WooCommerce –> settings –> Products”.

    This should resolve your problem.

    Thread Starter zelloo

    (@zelloo)

    Yes you are right. NOT carefully looked at the logs, everything works, thank you very much !. One more detail: if the registered buyer buys, then the address is there and the delivery methods are visible, but if the buyer is not registered then it is appropriate and the address is not present and does not show the delivery options. Is there a solution to this problem? or is the solution through a paid version of the plug-in?

    Hi @zelloo,

    It does not matter whether the buyer is registered or not. If he is not registered, then he needs to put in the address details in the cart page or checkout page to get the rates. Can you please try this?

    Thread Starter zelloo

    (@zelloo)

    The fact is that the address can not be entered on the cart page. Only on the order page. On the cart page, the delivery can be viewed in one way-the delivery calculator. But this is not very convenient for visitors. It would be convenient if you could make the default send address. Set the address of delivery by default in the WooCommerce , then there does not tighten the zip-code

    Thread Starter zelloo

    (@zelloo)

    https://sambouniform.com you can see this

    Hi @zelloo,

    The plugin works with a supplied address. Ideally, WooCommerce should have a mechanism to set a default address. You can look over the web for a code snippet to achieve this. One you incorporate this, the rates will definitely come.

    Also, I did a quick search and found a similar link ; https://businessbloomer.com/woocommerce-set-default-state-checkout-page/

    Thread Starter zelloo

    (@zelloo)

    Yes, the solution works. Thanks for the help!

    Hi @zelloo,

    Your Welcome!

    Would it be possible for you to drop a review for our support- https://www.ads-software.com/plugins/ups-woocommerce-shipping-method/#reviews
    This would be an encouragement for us.

Viewing 8 replies - 1 through 8 (of 8 total)
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