Don’t see the banner to download the App

  • Resolved rider111

    (@rider111)


    10 months ago

    Hi,
    I try to install the Super PWA plugin but when I try to load the wesite on mobile phone, I don’t see the banner/alert to download the App.
    WordPress is on the last version 6.5.3, SSL cetrificate installed, PHP 8.3, Theme Page Builder Framework 2.11.0.2, Elementor, Elementor PRO, WPML (Multi language plugin PRO).

    Thank you so much.

    Regards
    Riccardo

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author SuperPWA

    (@superpwa)

    Hi, Kindly confirm if this type of banner is what you are looking for: https://shorturl.at/HxQ9q If not, please share a screenshot of the reference so we can check accordingly.

    • This reply was modified 10 months ago by SuperPWA.
    • This reply was modified 10 months ago by SuperPWA.
    Thread Starter rider111

    (@rider111)

    Hi,
    I mean the messagge that you can download the App.
    The “Add to Home Screen” message.
    I can’t see this message to download the App of my site.

    I deactivate the cache plugin on the website and clean the browser cache too, but I don’t see this message.

    If I click on the option on mobile Chrome browser, I see the “Download the App”.
    If I try to click this button the App is download on my mobile phone.
    I also see the code and I correctly find the Manifest and Service Worker JS

    Plugin Author SuperPWA

    (@superpwa)

    Hi, Thank you for sharing this. Kindly check the conflict once with other plugin and retry. If the issue remains the same , please let us know.

    Thread Starter rider111

    (@rider111)

    Hi, I deactivate all plugins except Elementor and Elementor Pro and the “Download the App” message still does not appear.

    I also try to deactivate all plugins and activate the default wordpress theme (Twenty twenty-four) and still don’t work.

    Thread Starter rider111

    (@rider111)

    Hi,
    I solved it using another solution.

    Thanks

    Plugin Author SuperPWA

    (@superpwa)

    Hi, we are closing this thread as per your comment, but if you face any issues, kindly reach out to us.

    nicole0155

    (@nicole0155)

    Hi @rider111

    Can you please share which solution you have? Because we have the same issue “Don’t see the banner to download the App”.

Viewing 7 replies - 1 through 7 (of 7 total)
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