Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Milan Petrovic

    (@gdragon)

    This can be caused by the missing database tables or some other issue preventing plugin to identify the rating item. Has the plugin installation been done correctly? Did you see errors on the plugin Install/Update screen? Check that again by opening plugin Tools -> Recheck and Update.

    Thread Starter shimist

    (@shimist)

    The plugin is well installed and no errors occurred during installation.
    I also used the check tool, but the problem didn’t go away
    What else do I need to do to fix the problem?

    https://pasteboard.co/J9S1ryd.jpg

    • This reply was modified 4 years, 10 months ago by shimist.
    Plugin Author Milan Petrovic

    (@gdragon)

    In the last 5 years of this plugin, this is the first time I see this message displayed, and the only reason for it to show is that the plugin can’t match the post to rating item, or it can’t add the item to the database, or the ID for the post is invalid. All three can be caused by some conflict with other plugins, so try testing for conflicts, and let me know if you find the plugin responsible.

    Thread Starter shimist

    (@shimist)

    I disabled all the plugins and tested again
    There is the same problem.

    Thread Starter shimist

    (@shimist)

    One important note
    When I reset version 2.7.1, the problem was fixed
    So the problem is with version 3.0.2

    Plugin Author Milan Petrovic

    (@gdragon)

    I need to be able to reproduce the problem or to get some logged errors to know where to look. I have plugin running on multiple installations, I can’t reproduce this problem anywhere. I will check few more things, and hopefully, I will be able to find something.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Dont Show Star Rating’ is closed to new replies.