Don’t want all the billing details

  • Resolved mynameisme

    (@mynameisme)


    4 years, 6 months ago

    Hello,
    When a customer creates an account on my website to order their products and download them, all I need is their name, State/province, and country. I don’t need their street address, because the products are downloadable/digital. However, I do need the other information I just mentioned, because I need to know for tax reasons. So is there a way to make the Street address optional?

    Thanks.

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  • Thread Starter mynameisme

    (@mynameisme)

    So far, I am only using Paypal as the method of payment, but plan to add other options.

    Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    @mynameisme Out of the box there isn’t a setting that would allow you to remove fields from the billing form.

    The reason for this is that most payment gateways –including PayPal– require a full address in order to authorize payments. It’s part of their anti-fraud protections.

    There are some plugins out there that can help you remove some of those fields, but know that editing them will most likely result in issues with your payment gateway and your customers will be unable to place orders.

Viewing 2 replies - 1 through 2 (of 2 total)
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