Dont waste your time

Hi @alexio,

Thanks for sharing this feedback with us about the Facebook for WooCommerce integration.

I’m sorry to hear this syncing is a mess at the moment and I’d like to help you with these issues.

To do that, it will be great if you could first share your current System Status Report. You can get it by navigating to the WooCommerce / Status section of your site. Once there, click on the Get system report button and then copy it by clicking on the Copy for support button. Then paste it here in a comment when you reply.

Also, could you please share more details about the problem? For instance, are all products not syncing correctly? Roughly what percentage of products have wrong prices and how many products are duplicated?

Finally, are you seeing any errors when syncing? If so, could you please provide us with a screenshot of the errors?

If you don’t already have a screenshot service installed, here are a few free options:

• https://snipboard.io
• https://skitch.com/
• https://getcloudapp.com/
• https://awesomescreenshot.com/

There is also a walkthrough guide here.

Thank you!

Hi Niall,

Thank you for your offer to help but i already found another solution that works.

Hi there @alexio,

Thanks for letting us know you’ve managed to find a different solution. I’m happy to hear that’s working correctly!

Hope you have a great rest of day!