dont work, and i paid 150 for really NO THING

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author BigBuy

    (@devsmip)

    Dear @muntadar ,

    As we mentioned in the tickets you have opened on our page, your server does not meet the minimum requirements for the synchronization.

    Please answer directly to our emails so that we can help you further or suggest a server that is compatible with the requirements in order to make the synchronisation work perfectly.

    We understand your frustration, we are sorry to read your comment and willing to help you.

    Tech Support Department,
    BigBuy

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    @devsmip I don’t know what requirements you think are necessary for feedback but this review meets them.

    Do not report this review again.

    Plugin Author BigBuy

    (@devsmip)

    @jdembowski

    Thank you for your reply.

    The user’s server does not meet the necessary performance requirements, and he cannot synchronize with our system.

    He has been informed that the plugin is working correctly, but his server is working poorly and cannot process the necessary information. We suggested switching to a different server.

    We think that it is not a realistic opinion saying “I paid for nothing”, when the plugin is free and, when purchasing our services on our website, customers are informed thoroughly of the server requirements.

    That’s why we ask to review this kind of feedback because it’s misleading, the plugin it’s working perfectly.

    Thank you @jdembowski , we hope you can understand.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘dont work, and i paid 150 for really NO THING’ is closed to new replies.