Don’t work this plugin

  • Resolved kolinz

    (@kolinz)


    7 years, 4 months ago

    Hi there.

    I installed this plug-in, but I can not search by order ID etc. And tried it in two environments.
    Can you think of anything that might have caused it?

    ■ not working

    • WordPress 4.8.3
    • W<ooCommerce 3.0.7
    • Amazon RDS for MariaDB
    • Order Search Repair for WooCommerce 0.1.2
    • settings:Update all orders so that they are fully searchable.
    • settings:Retrieve the total number of orders that do not have a searchable index. Note that this does not affect your orders in any way.–> Done! 0 orders found.

    ■ Good working

    • WordPress 4.8.3
    • W<ooCommerce 3.0.7
    • local MySQL 5.7
    • Order Search Repair for WooCommerce 0.1.2
    • settings:Update all orders so that they are fully searchable.
    • settings:Retrieve the total number of orders that do not have a searchable index. Note that this does not affect your orders in any way.–> Done! 0 orders found.

    Thanks
    Kohei

    • This topic was modified 7 years, 4 months ago by kolinz.
    • This topic was modified 7 years, 4 months ago by kolinz.
Viewing 1 replies (of 1 total)
  • Plugin Author indextwo

    (@indextwo)

    I’m not sure what you mean here: are you saying that, when viewing your orders (via WooCommerce->Orders that you can’t search them by ID? If that’s the case, then I’m afraid that’s being caused by something other than this plugin; and it’s not something that this plugin can fix.

    Order Search Repair is a one-use plugin: it searches for any order posts that don’t have a _billing_address_index meta key and updates them (along with the _shipping_address_index, if applicable). If you clicked the button labelled Retrieve the total number of orders that do not have a searchable index and it’s returning zero, then it looks like there are no orders matching that criteria in your system. If your store is new (i.e. it’s been running at least WooCommerce v3 since it went live), then all of your orders should have those searchable address indexes, and so Order Search Repair won’t find any orders that need updating (hence the 0 orders found).

    Like I said, if you can’t search your orders by ID, then that’s a completely different issue. I would recommend disabling all plugins except for WooCommerce and seeing if that fixes it. Then start enabling them one by one until you find the plugin that’s causing the issue.

Viewing 1 replies (of 1 total)
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