Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author Konstantinos Kouratoras

    (@kouratoras)

    Hi Bob!

    I see that there is a console JS error in your website, that I think it’s not coming from my plugin.

    Could you please try deactivating your plugins one by one and check which one causes the issue?

    Thread Starter Bob Ritz

    (@bob-ritz)

    Thanks a lot for your kind reply…I’m going CRAZY!
    I can clearly notice that there’s something doesn’t go on my website and I deactivated each plugin one by one but the problem still persists…can you help me aymore to find a solution?

    Thank you

    Plugin Author Konstantinos Kouratoras

    (@kouratoras)

    Can you contact me at kouratoras [at] gmail [dot] com with admin credentials to check the issue further?

    Thread Starter Bob Ritz

    (@bob-ritz)

    I sent you an email, thank you Konstantinos!

    Plugin Author Konstantinos Kouratoras

    (@kouratoras)

    The issue was caused by your theme, not my plugin. ??

    Thread Starter Bob Ritz

    (@bob-ritz)

    Can’t find the words to thank you, man.

    You provide a GREAT SUPPORT!

    Bob

    Moderator cubecolour

    (@numeeja)

    Konstantinos, I’m certain that you mean well, and won’t do anything bad with Bob’s admin login, but the potential for future misunderstandings is enormous and not everyone on the internet is a good person. Please never ask for admin credentials on these forums again. This could cause you a lot of unnecessary hassle in the future if you were to be unfairly blamed for any unrelated issue which may occur on the site any time in the future.

    Bob, please change your admin password immediately and in future do not give your admin credentials to anyone you don’t have a contract with.

    Thread Starter Bob Ritz

    (@bob-ritz)

    Cubecolour,
    I perfectly know that could be dangerous to provide credentials, and I did it at my own risk, trusting the fact that I was writing with the plugin’s author.

    I’m sorry to have caused problems, I want to emphasize that the choice in this case was just mine.

    Moderator cubecolour

    (@numeeja)

    Is forum policy that login credentials should never be requested on the forum.

    Please see https://codex.www.ads-software.com/Forum_Welcome

    Forum members, including plugin and theme authors, should never ask for admin or FTP access to a server, MySQL, or WordPress installation.

    Plugin Author Konstantinos Kouratoras

    (@kouratoras)

    Thanks for the info cubecolour, didn’t know that.
    I will have that in mind from now on.

    Moderator cubecolour

    (@numeeja)

    Thanks for your understanding

Viewing 11 replies - 1 through 11 (of 11 total)
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