Dosent Work

  • Resolved sahumedia

    (@sahumedia)


    10 months, 3 weeks ago

    hey there,

    i have entered any like your tutorial but it dosent import the entrys to list. How can i check the debug log? I use it on a Popup maybe is this an problem?

    Regards,
    Lars

    • This topic was modified 10 months, 3 weeks ago by sahumedia.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author thongnguyenminh

    (@thongnguyenminh)

    Hi @sahumedia firstly,?thanks you for using my plugin. I made some test with the newest plugin versions (and WP 6.4.2 and 2023 default theme) and it work as expected in my side.

    What you can do now is simply remove the plugin, then update Elementor/Elementor Pro (and done Elementor database update too). Then reinstall the plugin again.

    If after these step, the issue still there – then i think you are right – check the debug log is the best way.

    Can you please going to the form’s klaviyo settings and activate the debug log setting as below image. Try to submit the form, then navigate to the file “debug.log” inside the plugin folder (yoursite-domain/wp-content/plugins/include-klaviyo-for-elementor-pro/) and sent me these info along with your Elementor/Elementor Pro, WP version, your theme name and version for further debug and support.

    Thanks you!

    Plugin Author thongnguyenminh

    (@thongnguyenminh)

    hi @sahumedia it was a week i don’t hear from you, so i assume that your issue have solved.

    I will mark this as solved, but if you need my help please feel free to asking me. Thanks you!

Viewing 2 replies - 1 through 2 (of 2 total)
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