• Resolved medfan2003

    (@medfan2003)


    hi, the plugin dosent work after update to wordpress 4.9.6
    please fix it A.S.A.P

    • This topic was modified 6 years, 5 months ago by medfan2003.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 16 through 22 (of 22 total)
  • The situation is now worse – the document won’t even load into the Mammoth pre viewer – previously it would load there then not load to the Editor. Now it won’t load at all.

    Plugin Author Michael Williamson

    (@michaelwilliamson)

    The situation is now worse – the document won’t even load into the Mammoth pre viewer – previously it would load there then not load to the Editor. Now it won’t load at all.

    What behaviour are you seeing? Does nothing at all happen when you select a document?

    What browser are you using? Do you get the issue in other browsers?

    Have you tried loading other documents?

    If you open the Developer Tools in F12, open the “Console” tab, and then try loading a document, do you see any other errors?

    Do you get the same issue if you disable any other plugins or use a default theme?

    What behaviour are you seeing? Does nothing at all happen when you select a document?
    Correct – nothing happens. The Doc name populates in the “Select docx file:” dialogue and that is it.

    What browser are you using? Do you get the issue in other browsers?
    IE11 – get this result.
    Google Chrome – works! ie can load in document and get it into the editor.

    Have you tried loading other documents?
    Yes same result using IE11.

    If you open the Developer Tools in F12, open the “Console” tab, and then try loading a document, do you see any other errors?
    SCRIPT12008: WebSocket Error: Incorrect HTTP response. Status code 403, Forbidden
    Appears 5 times.

    Do you get the same issue if you disable any other plugins or use a default theme?
    Not tried as seems to be IE11 issue?

    Plugin Author Michael Williamson

    (@michaelwilliamson)

    Thanks for the answers. I don’t have an instance of IE11 I can test with right now, but in the meantime I’d suggest using a different browser instead.

    Plugin Author Michael Williamson

    (@michaelwilliamson)

    Contribution – i meant a link to give you something ( coffee cash, lunch etc…)

    If you drop me an e-mail at [email protected] and let me know how much you’d like to contribute, I can send you a PayPal link.

    I am seeing the IE11 issue as well–nothing happens when selecting a file. So, adding my name to the list so I can see updates when this gets fixed.

    Thanks!

    Plugin Author Michael Williamson

    (@michaelwilliamson)

    I’ve just released 1.11.0, which should fix IE11 support.

Viewing 7 replies - 16 through 22 (of 22 total)
  • The topic ‘dosent work with 4.9.6’ is closed to new replies.