• Resolved jojohando

    (@jojohando)


    Hello since I am using Zakra theme and this problem has something to do with Zakra theme, I think this is the best place to ask my problem.

    My navigation menu suddenly show double arrow, I’ve googled solution for my problem but none of them work.

    I provided a screenshot below. Thanks.

    • This topic was modified 1 year, 4 months ago by jojohando.

    The page I need help with: [log in to see the link]

Viewing 11 replies - 1 through 11 (of 11 total)
  • Hi @jojohando,

    Thanks for reaching us,

    The issue related to the arrow appearing double on the menu is an issue after the latest theme update. Developer team is working on the fix, and the update will be released shortly. After the release, please update the theme, which will fix the issue on your end.

    Please get back to us if the issue still persists on your end, and we will help you further.

    Regards

    Thread Starter jojohando

    (@jojohando)

    Glad to hear that, looking forward for the update.

    Hi @jojohando,

    The issue has been fixed. Please try updating the Zakra theme and if you have any plugins from the Zakra, please update that as well which will fix the issue on your end.

    Let me know if the issue still persists after the update and I will get back to you.

    Regards

    Thread Starter jojohando

    (@jojohando)

    This is weird, I don’t see any update.

    Hi @jojohando,

    Thanks for reaching back,

    The Site link you have shared earlier is not working on our end. In order to better assist you, could you please provide us with the correct URL of your website?

    Once we have the URL, we’ll be able to investigate the problem and provide you with a more accurate solution.

    Regards

    Thread Starter jojohando

    (@jojohando)

    Sorry, this is local project and not hosted yet.

    But I can provide you with more data.

    I’ve already disabled all plugin.

    I am using Elementor and Elementor Header Footer plugin to edit Header and Footer.

    Hi @jojohando,

    Thanks for the information,

    Can you please share the full screenshot of the page where you have added the menu and it is displaying the double arrow? We tested on our end and found that the menu added at the top bar of the site displayed the double arrow. The issue has been fixed and update has been released. So I request you share the screenshot of the page mentioning the area where the double arrow is displayed on the menu.

    Regards

    Thread Starter jojohando

    (@jojohando)

    Sure, I am also upload the screenshot with inspect element, hope its helps.

    For now I am able to fix the problem by removing the original arrow with this code,

    .hfe-submenu-icon-arrow .hfe-nav-menu .parent-has-child .sub-arrow i:before {
        display: none;
    }

    but the double still exist.

    I

    Temporary fix by removing original arrow with code above.

    Hi @jojohando,

    Thanks for the screenshots,

    The issue has been fixed with the latest version of the Zakra i.e v3.0.0.4. Can you please update the theme with to the latest version and check if the issue gets fixed or not!

    Let me know the updates after you have updated the theme to the latest version and I will be back accordingly.

    Regards

    Thread Starter jojohando

    (@jojohando)

    @barsha04 I just updated the theme and double arrow issue has been fixed.

    Thank you for the support. Case closed.

    Hi @jojohando,

    Glad to hear that the issue has been fixed and thanks for the update. Let me know of any other issues or queries in the future and I will get back to you.

    Regards

Viewing 11 replies - 1 through 11 (of 11 total)
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