Double Charged

  • Resolved cwwallis

    (@cwwallis)


    6 months, 2 weeks ago

    I have a item with a dropdown to charge a new user fee. But I can not get it to not add it again in the cart as a fee. If I turn it off “Not to show” on the product page then it will just add in the cart total. But I want it to add it to the product page and not add on the cart page. So people are getting double charge. I went to that form and turned off the show int cart and checkout and it still shows.

    The page I need help with: [log in to see the link]

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  • Plugin Support Nitheesh Parakkat

    (@acowebsupport)

    Hello @cwwallis ,

    We apologize for any inconvenience. We have tested and tried to recreate the issue you mentioned, but unfortunately, we couldn’t replicate it. To gain better clarity, we attempted to contact you through ticket #22907 via your personal email but did not receive a response. We hope the issue has been resolved.

Viewing 1 replies (of 1 total)
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