Double Confirmation Email Issue

  • Resolved Al123321

    (@al123321)


    8 years, 11 months ago

    Hi

    Thanks for the great plugin.

    I wonder if you could help to eliminate double email confirmation from the Newsletter plugin as follows:

    1) When a new subscriber subscribes to a newsletter for the first time, the first confirmation note is sent to him/her to confirm the email – that’s great!

    2) Later, the same subscriber decides to sign up for WP blog, etc. WP sends to that blog subscriber the confirmation/notification – that is ok. However, the newsletter plugin for some reason also sends at the same time to that subscriber again the the same second confirmation note (as it was in the case of 1) to confirm to subscribe to the newsletter again (although it was already confirmed before by the subscriber and the status is already stated “Confirmed” in the plugin dashboard) – that is confusing for a subscriber at least and not a good practice either.

    Can you please suggest the solution with Newsletter plugin settings, etc. to eliminate the above double confirmation emails?
    Many thanks in advance.
    Best regards
    Al

    https://www.ads-software.com/plugins/newsletter/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Stefano Lissa

    (@satollo)

    Thank you, already added your report to our task list!

    Hi
    I’m having same kind of problem with newsletter plugin.On my Blog ; when a guest subscribes, it sends them a mail but from dashboard when i try to send them again by Resend Confirmation button….it shows that “Activation email resent to [email protected]” , but the user never gets this mail …..so….
    thanks for the help !

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Double Confirmation Email Issue’ is closed to new replies.