• Resolved entrepreneurgangoffice

    (@entrepreneurgangoffice)


    Hi there, I love using the elementskit but the always 1 issue bothers me the most which is double-double or duplicate header footer on the website pages.

    and in Conditions currently set to entire site, Even selecting singular doesn’t solves the issue well.

    Please help me to get this sort out asap.

    https://mangopetee.com/shop-2/

    Thank you,

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Moin Munna

    (@moinmunna)

    Hello @entrepreneurgangoffice,

    Thanks for reaching out to us!

    I have visited your site and it seems to be in maintenance mode. So I was not able to inspect the pages. But I’m sharing a possible solution and troubleshooting process. By following them you’ll be able to detect the issue and hopefully solve it.

    In most cases, the cache is the reason for this type of issue. Please make sure to clear all the cache from your website including any plugin, browser, server, or CDN (eg. Cloudflare) also try disabling the Cache/Optimization plugin for some time if you are using one. Now for the next step, please regenerate the CSS and sync the library from here and check if the issue is solved.

    If not, try resetting the permalink by selecting one random structure and saving it, after that select the previous link and save it again. You can follow this video.

    If none of the solution worked, then there maybe a conflict on your site. Please run a conflict test to check what actually causes the issue.

    To do so, first of all, switch your theme to a default theme like 2020 or Hello Elementor and check if the issue still persists. If that solves your issue, that means the issue is related to the theme you are using.

    If switching to the default theme also doesn’t help, then please check if there are any conflicts between the installed plugin. To troubleshoot the issue, please deactivate other plugins except for Elementor and Elementskit to check if the issue still persists. If that solves your problem, activate the plugins one by one, and continue checking the issue In this way you will be able to detect which one causes the problem.

    Let me know your findings after performing the conflict test.

    Best Regards,

    Moin

Viewing 1 replies (of 1 total)
  • The topic ‘Double/Duplicate header and footer’ is closed to new replies.