double fields in check out form

  • Resolved orthoclass

    (@orthoclass)


    6 years, 4 months ago

    i was trying to add a text to the top section of the check out page with my live editor. my i am using kallyas theme when i am finished adding and publish page soon after i see that some fields of check out page messed up like there where 2 or 3 fields appeared of same label like county and address. any one can help i can share snap shot also.

    The page I need help with: [log in to see the link]

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  • Plugin Support Grigorij S. a11n

    (@grigaswp)

    Hi there,

    I understand that you’re seeing duplicate fields on the checkout page after adding some text to the top section of the checkout page with an editor you’re using.

    While I wasn’t able to see this after adding a product to cart and heading to the checkout page on your site (I believe it happened because you removed the mentioned text) – I assume it’s a compatibility issue between the editor/theme you’re using and WooCommerce plugin.

    In this case, I’d recommend either editing the template file of the checkout page directly (this article contains some helpful information: https://www.ibenic.com/customize-woocommerce-checkout-pages/) or contacting developers of the theme/editor you’re using and letting them know about this behavior.

    I hope this helps!

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