Double Payments on 7.0.0

  • Resolved ctibzh

    (@ctibzh)


    2 years ago

    We have seen our customers being double charged on about 80% of WooCommerce subscription renewals post 7.0.0 update. We think it’s related to Stripe because timing is consistent with the latest Stripe Gateway plugin update to version 7.0.0.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support dougaitken

    (@dougaitken)

    Automattic Happiness Engineer

    Hi @ctibzh

    I’m really sorry for the trouble this has caused you. The team have confirmed that a bug was introduced in version 7.0.0 that caused this for some Subscription renewals.

    We’ve released version 7.0.1 and have had confirmation from one merchant this has not caused a problem for newer renewal charges.

    Can I ask you to update and see how you get on?

    Thanks,

    Joey – a11n

    (@jricketts4)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)
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