Double Place Order Button on Checkout Page

  • Resolved srsohag

    (@srsohag)


    1 year, 3 months ago

    I’m facing a weird issue when checking out on my website. I’m seeing two “Place Order” button (two “Sign Up” for subscription product) on checkout page.

    I’ve tested disabling all plugins, installing the storefront theme and every other solutions I’ve found online none of them worked. I disabled payment gateway (Woocomerce payments) and tested only with Cash On Delivery method still the problem isn’t solved. Can anyone please tell me how do I resolve the issue?

Viewing 1 replies (of 1 total)
  • Plugin Support Beauty of Code (woo-hc)

    (@beautyofcode)

    Hi @srsohag ,

    Thanks for reaching out!

    I understand that you are seeing duplicate Place order buttons on your sites checkout page, is this correct?

    I’m seeing two “Place Order” button (two “Sign Up” for subscription product) on checkout page.

    +

    I disabled payment gateway (Woocomerce payments)

    Please can you clarify how you are enabling Subscriptions on your site, as this is not a built-in feature of WooCommerce core? Are you perhaps using the built-in to WooCommerce Payments subscription functionality?

    I’d like to have a better understanding of your sites current environment, please can you share the following:

    • System Status Report: navigate to WooCommerce → Status. Select Get system report and then Copy for support.
    • Fatal Error log: Share a copy of any fatal error log found under WooCommerce → Status → Logs.
    • Screenshot:?Please share a screenshot of what you are seeing on your end on the Checkout page.

    If you do not already have a screenshot tool installed, Snipboard.io can be used for easily sharing screenshots.

    Please follow the instructions on that page, then paste the URL in this thread.

    Cheers!

Viewing 1 replies (of 1 total)
  • The topic ‘Double Place Order Button on Checkout Page’ is closed to new replies.