Double price fields in Woocommerce tickets

  • Resolved industria1

    (@industria1)


    8 years, 9 months ago

    At the “edit event” pages, you can edit event information as well as tickets. In our “edit ticket” section, there are two “Price” fields rather than just one. The first shows the actual price of the ticket which is also shown in the front-end. The other “Price”-field is blank. However, once you edit and save the event (not only the tickets, but also description, title etc.), the first “Price”-field takes over the value of the second “Price”-field. This means that if we do not manually add e.g. “15” in the second field, the first field will become empty thus 0. Then, the ticket becomes free every time you edit the event and forget to add the price again, which is of course rather annoying.

    I am using The Events Calendar: WooCommerce Tickets 3.12.1, The Events Calendar 4.1.3 and Woocommerce 2.5.5.

    Does anybody have any idea what might be wrong?

    https://www.ads-software.com/plugins/the-events-calendar/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Brook

    (@brook-tribe)

    Howdy industria1,

    That is very strange! You should not be seeing two price fields. I am guessing it might be related to the older version of WooCommerce tickets. Technically we are not supposed to support any paid plugin here per this communities rules. Would you might opening up a new topic on TheEventsCalendar.com ? If you do would you also share your system information in the new topic forum? That would be super helpful for finding the possible causes of this.

    Cheers!
    – Brook

    Brook

    (@brook-tribe)

    Just a quick update we did discover a bug in that old version of WooTickets that is causing this, and we plan to patch it. That version is still supported for a couple more months. Keep an eye out for a plugin update.

    Thank you very much for reaching out about this.

    Cheers!
    – Brook

    Thread Starter industria1

    (@industria1)

    Thank you for your reply! I have updated all my plugins, so I was wondering what the newest patch is of WooTickets, since WordPress tells me I have the newest version.

Viewing 3 replies - 1 through 3 (of 3 total)
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