• Resolved alicezampieri

    (@alicezampieri)


    Hi,
    I have a problem with the quantity of products in a bundle.
    The quantity of any single products that added to cart is always 2, even if I try change the minimun quantity buing of single product of bundle by back office. The quantity of bundle like group of product is 1 but the total price is dubble.
    How I can resolve it?
    Thank you`

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author WPClever

    (@wpclever)

    Hi @alicezampieri

    Please provide a bundle link, I can’t find it on your website.

    Hi @wpclever
    I have this same problem in few items, links below. No changes have been made in the products, but suddenly the items double in the cart. They are ok in the product.

    https://sofiaknotter.fi/makrameelangat/suuri-korvissetti/
    https://sofiaknotter.fi/makrameelangat/rengaskudonta-materiaalipaketti-2-pdf-ohje/

    Hi @sofiaknotter, @alicezampieri,

    We’ve released the new version 5.9.7, pls update our plugin to the latest version
    then clear both your site and browser’s caches and cookies.

    Regards,

    • This reply was modified 3 years, 4 months ago by miemie.

    Thank you @wpclever now it is working!

    Hi @miemie ,
    I have the exact same problem on my web-site, with the 6.0.0 version.
    Here is a link with one of all the bundle products that duplicates the price, when the product is added to check-out:
    https://vin-bussen.dk/produkt/smagskasse-sommervine/

    I’ve tried to clear the site and browser’s caches and cookies after the recommended update, but it haven’t solved the problem.

    Best,

    hi @annelise1818,

    I can’t access the product link you attached.

    You can check our demo site and see that the quantity and price of our bundle products show correctly in the cart

    There might be an incompatible with your theme and other plugins

    In order to check if this is an issue triggered by another plugin or from inside our plugin, please follow my below instructions. I need to make sure that our plugin is functional with the basic WooCommerce & theme on your site or not.

    – Create a full backup of your site and keep it in a safe place.

    – Updates all current active plugins on your site to the latest versions, so do WooCommerce and WordPress, too.

    – Switch the theme on your site to the WPClever theme.

    – Deactivate all other plugins, except for WooCommerce & our plugin.

    – Check the front-end behavior.

    Please follow these steps. If after taking these steps and our plugin is working again, then it’s another plugin or theme on your site has caused this, you can find that out by reactivating plugins one by one to find the culprit.

    Regards,

    I have the same problem, were you able to solve it?

    Hi @leavai,

    You can check our demo site and see that the quantity and price of our bundle products show correctly in the cart

    There might be an incompatible with your theme and other plugins

    In order to check if this is an issue triggered by another plugin or from inside our plugin, please follow my below instructions. I need to make sure that our plugin is functional with the basic WooCommerce & theme on your site or not.

    – Create a full backup of your site and keep it in a safe place.

    – Updates all current active plugins on your site to the latest versions, so do WooCommerce and WordPress, too.

    – Switch the theme on your site to the WPClever theme.

    – Deactivate all other plugins, except for WooCommerce & our plugin.

    – Check the front-end behavior.

    Please follow these steps. If after taking these steps and our plugin is working again, then it’s another plugin or theme on your site has caused this, you can find that out by reactivating plugins one by one to find the culprit.

    Regards,

    Hi @leavai
    I found that the problem is caused by interference from another plugin.
    I haven’t solved the problem yet, but I found out which other plugin caused the problem, this guide was very helpful: https://getflywheel.com/layout/fix-plugin-conflicts-ultimate-guide/

    @annelise1818 @leavai FYI @miemie
    I’m closing this thread – the original poster’s problem was solved long ago.
    If other users want to ask questions about similar problems, then they should open their own topics via the form at the bottom of https://www.ads-software.com/support/plugin/woo-product-bundle/

Viewing 10 replies - 1 through 10 (of 10 total)
  • The topic ‘Double quantity added to cart’ is closed to new replies.